Re: Don't buy Martin!

>> I have not been posting much but I have to ask.
 >> When you buy a car do you expect the manufacturer to teach you how to
 >> drive?

> 
> That's not the least bit similar. A similar question would be to wonder
> if they could tell you how to operate the vehicle that they
manufactured.

You still haven't told us your specific, exact problem you were having 
with a specific, exact product (that I have seen).  Yes they will teach 
you specific features of the car, but learning how to drive is a whole 
'nother matter which is not the responsibility of the dealer.

> Do you think any wa****ng machine manufacturers can tell you how to
> operate their wa****ng machines? 

How to use their product, yes.  How to wash clothes, no.

> Do you think any of them send manuals
> with their products, as Martin did not do with the Maxxyz? 

Yes.  It's your own fault for not trying to find a manual for the 
system.  It took me all of five minutes to download the complete manual 
along with several other do***ents from their website.

> Do you think any
> other light controller manufacturers can tell you how to operate their
boards?

Yes, it's all in the manual.

> Do you think any of them give you a manual when you get a board from
> them? 

Yes.  Did you get the system brand new from a licensed dealer, or did 
you buy the system used?

> I know for a fact that at least sometimes when you buy an Avo board
> they include a manual, and are happy to do it unlike Martin who refused
to
> give us a manual for the Maxxyz a number of times before they finally
broke
> down and sent one. 

Did you simply ask them for a manual for a specific product and have an 
address for them to send it?  Did you scoff at them?  Did they try to 
tell you how easy it is to use the internet and download it from their 
website?  If you call someone expecting failure, that's what you're 
going to get.

You are a walking self-fulfilling prophecy.

Martin has been around for a long time, has made thousands upon 
thousands of units of their various products, and ****pped to an even 
greater number of customers around the world.  If they were such an 
awful company, they would have gone out of business a long time ago.

The problems you are experiencing are your own creations.

Torrance